Return R-20251203-00001
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Return History Modal
ECOM-5618
Full event log modal for return requests
admin.xcart.com/admin/?target=return&id=000127&action=history
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Admin
Return History - R-20251203-00001
| Dec 5, 2025 14:30 |
Refund processed
Refund amount: $149.99 issued to customer payment method
|
Admin Sarah Johnson |
Completed |
| Dec 5, 2025 14:25 |
Return marked as received
Package received at Main Warehouse (Dallas, TX)
|
Admin Sarah Johnson |
Received |
| Dec 4, 2025 16:00 |
Package in transit
FedEx tracking update: Out for delivery to warehouse
|
System Automated |
Shipped |
| Dec 4, 2025 09:15 |
Return shipped by customer
Customer shipped package via FedEx Ground (Tracking: 1Z999AA1234567890)
|
Customer John Smith |
Shipped |
| Dec 3, 2025 11:00 |
RMA number generated
RMA-2025-00001 created and emailed to customer with return instructions
|
System Automated |
Approved |
| Dec 3, 2025 10:45 |
Return approved by admin
Return request reviewed and approved. Customer notified via email.
|
Admin Sarah Johnson |
Approved |
| Dec 3, 2025 09:15 |
Return submitted by customer
Return request initiated for Order #00005 - Reason: Doesn't fit / Wrong part ordered
|
Customer John Smith |
Submitted |
Documentation
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