Customer Return Detail - Submitted

ECOM-5618 Customer-facing return detail page when status is "Submitted" (pending review)
store.xcart.com/account/returns/R-20251203-00001
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Return R-20251203-00001

Submitted
Your return request is being reviewed

We'll notify you once it's approved. This usually takes 1-2 business days.

Order Number #00005
Submitted December 3, 2025
Expected Response Within 2 business days
Return Window 23 days remaining

Product Being Returned

Brake Rotor Set - Front Drilled & Slotted
Qty: 1 Price: $149.99 SKU: BR-F150-2019
Reason: Defective/Damaged "The brake rotors arrived with visible scratches and do not appear to be new. The packaging was also damaged."

Return Progress

Submitted
Your return request has been submitted and is awaiting review
Approved
Return approved - you'll receive shipping instructions
Ship Item
Send the item back using provided return label
Received
We've received your return and will inspect it
Refunded
Refund processed to your original payment method

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