Return Detail

ECOM-5618 Individual return request view (uses only existing design system components)
admin.xcart.com/admin/?target=return&id=R-20251203-00001
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Order #00005

Delivered Paid
Implementation Phases: P1 Admin P2 Customer Self-Service P3 Automation

Return R-20251203-00001

Submitted P1

Return Information

Return ID R-20251203-00001
RMA Number Generated after approval
Order #00005
Submitted Dec 3, 2025, 09:15 AM
Return Window P2 23 days remaining

Customer

Name John Smith
Email john.smith@example.com
Phone +1 (555) 123-4567
Total Returns 2

Product Being Returned

Product SKU Qty Price Warehouse
Brake Rotor Set - Front Drilled & Slotted
2019 Ford F-150 XLT 5.0L V8
BR-F150-2019 1 $149.99 My Store
Reason: Doesn't fit / Wrong part ordered
"The brake rotors don't fit my 2019 F-150. The bolt pattern is different from what was listed."

Return Routing

Main Warehouse (Dallas, TX)

Activity Timeline

Dec 3, 2025
09:15 AM
Return submitted
Customer John Smith initiated return request
Current
Dec 2, 2025
14:27 PM
Order delivered
Package delivered to customer address
Nov 29, 2025
10:00 AM
Order shipped
Shipped from Main Warehouse via FedEx Ground

Actions

This return is awaiting your review

Refund Summary

Product Value $149.99
Shipping Paid $12.99
Return Shipping -$0.00
Amount to Refund $149.99

Internal Notes

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